Travel Agents Fight Back

The airlines and travel agents are warring over commission levels. Delta and American on Tuesday jumped aboard the movement to slash commissions begun last week by United, which is eying savings of $100 million a year. In a USA Today ad published Tuesday, agents said lower commissions mean fewer agents scouring the market for the cheapest fares. Today they suggested they might take the airlines to court over the matter.

The airlines and travel agents are warring over commission levels. Delta and American on Tuesday jumped aboard the movement to slash commissions begun last week by United, which is eying savings of $100 million a year. In a USA Today ad published Tuesday, agents said lower commissions mean fewer agents scouring the market for the cheapest fares. Today they suggested they might take the airlines to court over the matter.