Date: Tuesday, April 1, 2003 4:26 AM
From: Alexis Cabot ([email protected])
Subject: Misfired Messages Roil Businesses
What I find to be worse is when I receive mail that is not meant for me and I warn the sender, but they do not take any action ("Misfired Messages Roil Business Owners," April 1, 2003).
I have my own domain name that, minus a final vowel, is identical to a securities firm in Milan. Two employees had subscribed to an automated daily mailing from a prestigious financial services company in London for detailed and confidential information.
I called the firm in Milan warning them about the similarity of domain, I set up an automated responder to notify senders of mistakes, and yet I kept receiving the confidential information from London twice a day for six months. The irony? The Londoners would put at the foot of their message the usual confidentiality information and ask to be notified if they had sent to mail to the wrong address.
Only after I posted my travails, with explicit names, on WebmasterWorld.com did they stop.
