The iPod's One-Year Deadline

Philip Inman of The Guardian presents a very thorough case study of the problems users have with iPods as they age.

Of particular interest from the piece is the apparent perception that the 40GB 4g iPod has more problems than most other models released. It's hard to tell whether that's actually the case, or whether they were just reaching the dangerous period past their warranties as this piece was being written.

The Guardian also explores an aspect of the issue I hadn't considered, which is how well the often limited durability of the iPod matches up with law in foreign countries.

Last month Guardian Money explained how the Sale of Goods Act sets out a series of basic customer rights. These are fleshed out by guidelines from the Department of Trade & Industry. The key in all discussions with retailers, which are the first port of call, is that goods should last up to six years, depending on their cost and expected durability.

A Guardian reader, with such information in hand, was able to get an out-of-warranty replacement for her 4g iPod replaced free.

Reader Angel asked if the growing perception that the iPod lacks durability could hurt Apple. It's impossible to say. My own iPod is still getting a full charge more than two years after I got it, and no one I know has had the problems that I know are out there. No complaints here.

On the other hand, there is a strong feeling out there that Apple is doing something to self-sabotage the iPod to promote upgrades. As iLounge reported Friday, Jobs told NBC's Brian Williams that annual upgrades were part of the iPod mystique.

You keep on innovating, you keep on making better stuff. And if you always want the latest and greatest, then you have to buy a new iPod at least once a year.

Maybe not the best choice of words, Steve.

(Photo from TechRepublic.)