We're not sure which is worse: Blogger "khall356" (aka TV screenwriter Karen Hall) taking her iPhone back to the Apple Store because the ringer was switched off, or the Apple Store "Genius" who reinstalled the system software twice and still didn't realize he just had to flip the ringer switch to fix the problem.
Having lost all her custom settings, address book contacts and the like, Hall went back to the store the next day, but this time took her husband Chris. After another lengthy wait, the manager came out and delivered a RTFM moment:
Fortunately, action has been taken. Fake Steve Jobs reports:
Hilarious, and a little sad.
Hey lady? There's this expression -- RTFM. Have you heard of it? [FSJ]
The Genius Bar Needs a Liquor License [Some Have Hats]




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