Agentic AI: What Businesses Need To Know

Agentic AI is one of the hottest topics in tech. But what’s the reality of where things stand today, and how can businesses not only get involved but stay ahead?
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Agentic AI is dominating the enterprise tech conversation—but not all noise is signal. So what’s hype, and what’s reality? How are businesses getting results from it today, and where does it fall short? Most importantly, where should leaders even begin?

These are the questions explored in this WIRED virtual briefing hosted by WIRED Consulting’s Charlie Burton and featuring Rachel Laycock, Chief Technology Officer at Thoughtworks and Shayan Mohanty, Chief Data and AI Officer at Thoughtworks.

Find out why many so-called “agents” are not actually agents, understand the strengths and weaknesses of the technology, and get a primer on the main use cases that typify the success stories. Plus, the panel offers some hard-won advice on how business leaders should be thinking about agentic AI in the enterprise.

Meet the experts:

Rachel Laycock is the Chief Technology Officer at Thoughtworks. Since joining the company as a developer in 2010, she has led complex global projects, helped clients scale digital transformation, and shaped Thoughtworks’ technology strategy. She has also led Thoughtworks' internal AI transformation since 2023. Rachel has spent much of her career driving innovation and technical excellence across international teams.

Shayan Mohanty is the Chief Data & AI Officer at Thoughtworks, where he leads the company’s global Data & AI practice and drives the strategy that helps organisations turn AI potential into real-world impact. Before stepping into this role, he led the AI research group, working on model interpretability and control. Prior to joining Thoughtworks, he co-founded Watchful and held roles at Facebook and in AI research.

Charlie Burton is WIRED Consulting’s Director of Content, and specializes in how technology is transforming business. Charlie began his career at WIRED in 2008 as part of the founding editorial team of WIRED UK. He became the magazine’s Associate Editor before spending a decade as Senior Editor and technology columnist at GQ. He returned to WIRED in 2022 to oversee editorial content for WIRED’s Consulting division.