customer serviceGearA VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn’t Know About ThemBy Scharon Harding, Ars TechnicaGearUnhappy With a Service You’ve Been Paying For? It Might Be Time for a BreakupBy Omar L. GallagaGearHow to Keep Your Loved Ones Safe From Financial ScamsBy Simon HillBusinessThis Company Says Conversational AI Will Kill Apps and WebsitesBy Steven LevyCultureTikTok’s Format Breeds Sassy Customer ServiceBy Amelia TaitGearHow to Call Customer Service and Actually Get What You WantBy Simon HillCultureIs it Weird to Ask Customer Service Reps if They're Robots?By Jon MooallemBusinessThe Hip New Way to Complain to a Business: Facebook MessengerBy Jessi HempelBusinessTwitter's Quest to Be the Way We Yell at Customer ServiceBy Jessi HempelBusinessComcast Does It Again and Renames a Customer 'SuperBitch' BauerBy Robert McMillanBusinessWhy Google Needs Shopping to Save SearchBy Marcus WohlsenOpen Letter to Retail Customer Service: Get It TogetherBy Curtis SilverBusinessHow 'Gamification' Can Make Your Customer Service WorseBy Klint FinleyTwitter: The New Old Customer Service?By WIRED StaffHow to Get Big Companies to Listen to Your ComplaintBy Christopher NullBusinessOracle Wrangles Cloud Customer Service Outfit RightNowBy Caleb GarlingMy (Not So Great) Visit to The Apple StoreBy James Floyd KellyOpen Letter to Retail Customer Service: Get it TogetherBy Curtis SilverArrr Mateys, Shutterfly's Geeky Customer Service DeliversBy Jenny Williams
